York Jewellers is now accepting online orders only, with our physical store temporarily closed for the first time in 47 years.
York Jewellers has temporarily closed its physical store due to the ongoing pandemic and the NSW State Government's evolving retail restrictions.
To our valued customers seeking to celebrate their love for each other, the York Jewellers Penrith team will continue to offer the best service possible.
Phone orders, online orders and zoom video bookings can still occur. We offer free shipping Australia wide and no fuss returns and refunds.
“It’s the most difficult decision I’ve had to make as Managing Director of York Jewellers but a necessary one for the safety of our staff and customers,” says Douglas Ely.
“Our designers and jewellers will still be practising healthy safety measures when working on special orders and repairs within the workshop, and we hope that zoom meetings with customers will continue to allow us to be of service.”
“It’s times like these that we turn to love, and just because we are apart, we still look forward to celebrating special moments with our customers.”
As of Monday 12 July 2021, the following temporary policies are in place:
- York Jewellers physical store is closed until further notice.
- Orders may be made by shopping online, by phoning (02) 4721 0780, by emailing firstname.lastname@example.org and via our website chat facility.
- Custom orders can be made by booking a zoom appointment with Douglas Ely.
- All orders will be given free delivery Australia wide.
- All online orders will be given 21 days for returns and refunds.
We appreciate your cooperation during this time and invite you to continue to support York so that we may continue to support our team, our customers and our community.
Unfortunately, due to the nature of these restrictions, we cannot give a definitive timeframe on when in-store shopping will resume; however, we will post updates on our website, Instagram and Facebook.
We thank you again for your continued support and wish you all good health.