As well as an unbeatable range, York Jewellers offers a number of great benefits for our valued clientele.

When purchasing from us you can expect:

Impeccable Service

At York we pride ourselves on providing the most attentive, personable service possible.

This includes working within your budget, schedule, and tastes to provide a jewellery experience that’s tailored to you.

You can see exactly what dealing with York Jewellers is like by reading our Engagement Ring Love Stories blog.

Complimentary Cleaning

Complimentary cleaning and polishing is available twice a year on all York purchases.

During cleaning, our professionals check the condition of claws, settings, stones and the overall item to let you know when and if it needs repair.

You may also take advantage of our ultrasonic cleaning service - known as a ‘quick dip’ - at any time, free of charge.

Complimentary Resizing

The first resizing of any ring purchased with us is complimentary. Alternatively, we can remake the ring in the desired size.

Customisation and Personalisation

Whatever your jewellery dreams may be, we can make them a reality with the style, metals, and gemstones and engraving you want. From engagement rings to necklaces and everything in between, nothing is beyond the scope of our talented jewellers.

Looking to rework a family heirloom or pre-existing piece? Allow our team to give it new life with a design that’s both respectful and transformative.

Flexible Payment Options

There are times in life that deserve to be celebrated—and no one should have to compromise or miss out. For that reason, we've organised a range of payment solution providers with options to accommodate different preferences.

We accept cash, Visa, Mastercard, Amex, Apple Pay, Shop Pay, Zip Pay, and more. Layby purchases may be made in-store.

No-Fuss Refunds and Returns

If your new York Jewellers piece just isn't for you, that's okay. We make your refund or exchange as simple and stress-free as possible.

See our Online Refunds and Returns Policy

See our In-Store Refunds and Returns Policy