Do you have the engagement ring collections in-store?

Yes we do. All ten of our Engagement Ring Collections are available in-store and online. Learn more about them here:

Note that while we make every effort to keep all products in stock, some item combinations may need to be ordered.

How long does it take to have something custom made?

Generally, a custom piece is completed 8-10 weeks after the design is finalised. This timeframe is dependent on demand, as well as the availability of specific gemstones and diamonds.

How do I find out my partner's ring size?

Here are 11 secret ways to find out your partner's ring size: 

To measure it yourself, download our printable ring size chart:

Do you make custom engagement rings?

Yes we do. If you have an idea in mind, we can create it. An appointment with one of our talented designers will guide you through the custom design process:

Do you only have one store?

Yes, we’re a family owned and run business of over 45 years located inside Westfield Penrith, Penrith, NSW. We service clients from all over Australia through our online store.

Could we do a custom design consultation over zoom?

Yes, absolutely! You can book a Zoom consultation with our design team here:

Do you do valuations in store?

Yes, we have an independent valuer who regularly visits us in-store. The charge is $120 per item, and the valuations are completed in-store. Please contact us for upcoming dates, as this requires a booking. You may bring the items to be valued on the day, or drop them off in advance.

Do you redesign, reset, or remodel antique diamond rings or other jewellery?

Yes, we have a team of skilled designers and jewellers who can create a custom design using the materials that you have, including diamonds, gemstones, and metal. You can make a booking for a ‘remodelling appointment’ with a member of our design team using the link below. It’s best that you bring along your pieces and any inspiration you have for your new design: 

Will you be having any sales / discounts on your engagement rings?

As our Engagement Rings Collections are already priced competitively, they are not included in any sales that we have. 

Do you have payment plans/layby?

We offer 3 month laybys with a 20% deposit and fortnightly repayments.

We also have interest free ‘buy now, pay later’ payment options available with Zip Money


What’s the difference between York Certified and GIA Certified?

At York Jewellers we want our diamonds to be affordable for all of our customers. A ‘York’ certified diamond is a stone that has been graded and selected by our in-house jewellers and gemologists. 

York jewellers

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‘GIA’ certified diamonds have been independently graded by the Gemological Institute of America. We have both diamond options on offer for many of our engagement rings so that they’re affordable to everyone.

GIA Certified

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How can I clean my rings at home?

To make your own cleaning solution at home, we recommend using warm water with a little bit of dishwashing liquid. Scrub the jewellery lightly with a soft toothbrush, before rinsing thoroughly and allowing to dry. This is suitable to clean most diamond and gemstone jewellery. Learn more about jewellery maintenance here:

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jewellery cleaning


What is delivery like / how do you deliver online orders?

All parcels are sent via express post, and they are registered, insured and tracked. The postal service has been extremely reliable for parcels sent all over the country, however sometimes delays can occur. Click and collect is available by appointment.

Lab Grown Diamond FAQs

How are lab-grown diamonds different from mined diamonds?

Lab-Grown Diamonds are man-made, by simulating natural conditions of extreme heat and extreme pressure (HPHT). Both mined and lab-grown diamonds are identical in chemical, optical and physical composition.

Are lab-grown diamonds a new phenomenon?

Diamonds were first created in a lab in the 1950’s. However, they weren’t gem quality diamonds that could be used in jewellery. Over the past few decades, the process has been perfected, however only really since around early 2010 has it been possible to produce large, white, gem quality diamonds that meet or surpass natural diamonds in terms of desirability.

How are lab-grown diamonds created?

In one of the processes, the diamonds are created by replicating certain favourable conditions that naturally exist 87 to 118miles below the Earth’s surface in the mantle of the Earth.

A sliver of an existing high-quality diamond, otherwise known as a seed, is placed in an environment that contains a specific recipe of carbon compounds at great pressures and temperatures. This process is called HPHT and most created diamonds, even the CVD ones go through some kind of post treatment process with HPHT.

If lab-grown diamonds are exactly the same as mined diamonds, why are they classified separately?

To the naked eye there is no difference between a mined and a created diamond. So that the customer may be well informed about their choices, we are bound by law and ethics to clearly disclose which diamonds are lab-grown or created.

What are the environmental implications of choosing a lab-grown diamond?

Since these diamonds are created within a lab, using only a fraction of energy and ecological damage that otherwise goes into creating and subsequently extracting a diamond, they are certainly more environmentally sound.

How much time does it take to create a diamond in the laboratory?

Depending on the colour and size, it can take between 10 days to a month to create a HPHT diamond in a laboratory.

Are lab-grown diamonds the same as ‘Diamond-Like’ materials?

No, they’re not the same. Diamond-like materials like Cubic Zirconia and Moissanite are not diamonds, whereas lab-grown diamonds are an absolutely true diamond with a wide range of colour, clarity, carat and cut possibilities.

What certification authenticates lab-grown diamonds?

Lab-grown diamonds are graded with the same standards as mined diamonds and carry reports from the International Gem Institute (IGI). It’s probable that other grading laboratories will also certify created diamonds in the future.

Do lab-grown diamonds have unique inscriptions for easy identification?

Yes, each lab-grown diamond we sell over 0.50cts has a unique ID inscribed on the diamond itself. This information is detailed in your certificate so you can always identify your diamond.

Why choose Lab-Grown Diamonds over Mined Diamonds?

Lab-grown diamonds are available at York as another choice for our customers. They provide you with an opportunity to purchase a larger, better quality diamond for the same price when comparing a lab-grown diamond to a mined diamond. They also become an option for the environmentally conscious consumer who wants a more “eco-friendly” choice.